Problem:  Ambiguity in roles, responsibilities, timelines, and dependencies was leading to late decisions and hand offs resulting in almost 60% of the product line being late to market.

Solution:  End-to-end seasonal development calendar and processes were created to clearly outline order of operations, role/responsibilities of each team, dependencies with master company calendar, and lead-times for each product category.  Teams were encouraged to pressure test assumptions each season to make sure adjustments were made as needed to accommodate needs specific to David Yurman’s business.

Result:  More than a 20% increase in productivity with no incremental resource spend, and a 95% on time delivery rate was achieved after one year.