agent-cy: Business Infrastructure & Staffing Support

agent-cy: Business Infrastructure & Staffing Support

Problem: All business support functions were being managed by owner/founder, leaving little time for strategic thinking and sales outreach needed to grow the business.  

Solution: Temporary/freelance work staff was replaced by a few critical part time hires who could work with more autonomy and free up time for the owner to focus on sales generation.   Job requisitions were created and interviews conducted with a clear view of the skills needed to support day to day business functions, type of work required, and target audience of employees who would most benefit from a part time schedule/working remotely.   Dedicated accounting support was put into place, P&L’s, Balance Sheets, and a separate business account and payment structure were created to give the business owner a clear understanding of cashflow and business growth as well as reduce workload associated with invoicing, receipts, and tax management.

Results: Owner now has fulltime project management support, a clear understanding of financial health of her business, and time to focus her energy on generating new business.   She added two major accounts to the portfolio in less than 3 months and reduced her need to work 7 days a week to just maintain the existing business.