Problem: Office set up and inventory management not conducive to business on precipice of scaling for growth.
Solution: Small operations team was interviewed and led to reimagine, redesign, and implement a new inventory process and office layout. Goal was to re-organize/document existing inventory and create a process for new receipts, fulfillment and on-going maintenance in order to fulfill orders faster and reduce inventory shortages. Added benefit was and office layout more conducive to creative brainstorm and collaboration.
Results: Office was re-designed with existing resources, minimal cost, to map out into 4 quadrants based on business functionality. This allowed for a better flow of communication and maintained organized space for each of the business functions. Racking was installed to leverage vertical space for inventory and allow for a more organized layout with clear labeling and access for the teams. Inventory processes were put into place to manage counts through Shopify, ensuring re-orders were done in a timely manner and out of stocks were reduced to drive sales and create a better overall customer experience.